![]() This product is unique to Charter and exemplifies our commitment to creating products that work for all customers. that enables playback of audio description and closed captioning directly from a user’s personal device. It is a free app, available to all users in the U.S. Within Spectrum Guide, and keeping with our theme of choice, we now offer Netflix, HBO Max and YouTube, and have plans to add more apps in the near future.Īnother way we are enabling customer choice is through the Spectrum Access app, which we launched last year. Spectrum Guide is now offered to virtually all new customers across our footprint. While the app is growing and performing well, we also continue to enhance the traditional video experience. It’s also currently the highest-rated pay TV streaming app in the US we’re quite proud of the strides we’ve made to better serve our customers on this front. It is robust and heavily used by our customers, making it the most-viewed streaming app in the country on an hours-per-household basis. We are largely able to accomplish this through the growth and expanded capabilities of the Spectrum TV App. Jodi Robinson: The video business is changing and we are innovating accordingly, reaching our customers wherever and whenever they want. What is Charter doing to make that experience better? MCN: Obviously, consumers are accessing video and other services differently today than even just a few years ago. Robinson took the time out recently to answer a few questions about Charter’s digital strategy and its Spectrum TV App from Multichannel News senior content producer – finance, Mike Farrell. Before joining Starz, she held a number of roles of software development and architecture roles at Level 3 Communications and Sun Microsystems. Prior to Charter, Robinson was VP of Internet & Interactive Technology at Starz, where she played a big role in developing TV Everywhere apps and digital products for the programmer and was responsible for all online, digital and consumer-facing technology and video solutions. She has led its digital platforms organization since 2019 and its user experience design and development organization since joining the company. ![]() ![]() Jodi Robinson (Image credit: Charter Communications)Ī graduate of Stanford University, Robinson joined Charter in 2014 as senior VP.
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